082 412 6556 Shopping Cart, 0 items

Create a client account

Getting Started

0 people found this article helpful

With a DomainsOnline client account you can order hosting and domains, see and pay your invoices and send us support tickets. Creating one takes about two minutes.

Video: Create a client account

Watch the video (1 min 59 s, with narration) – or follow the steps below.

Good to know: if you order hosting or a domain without an account, the checkout creates one for you with the same details. You only need this page if you want an account before you order.

Step by step

  1. Open the login page (or click Sign in at the top right of our website) and click Create account.

    Login page with the link “Create account” below the Login button

  2. Under Personal Information, fill in:

    1. First Name
    2. Last Name
    3. Email Address – use an address you read often: your invoices, renewal reminders and the link to reset your password go there.
    4. Phone Number – South African numbers are saved with +27.
    The Personal Information section with first name, last name, e-mail address and phone number filled in Close-up of the Personal Information fields

  3. Under Billing Address, enter the address that should appear on your invoices:

    1. Company Name – only if you order for a business (optional).
    2. Address 1 – street and number. Suburb is optional.
    3. City
    4. Province
    5. Postal Code – four digits.
    6. Country – South Africa is already selected.

    Leave Choose Currency on ZAR to see prices and receive invoices in rand. The currency of an account can't be changed in the client area later.

    The Billing Address section with company name, street, city, province, postal code and country Close-up of the Billing Address fields

  4. Under Account Security, choose a Password of at least 12 characters and type it again under Confirm Password. The bar below the field shows how strong it is. Click the eye symbol to check what you typed.

    The Account Security section with the two password fields

  5. Type the characters from the picture into the box next to it, then click Register.

    Security check with the characters picture, the text box and the Register button

After registering: confirm your e-mail address

You are signed in straight away. We also send you an e-mail with a link to confirm your e-mail address. Open it and click the link – until then, the client area reminds you at the top of the page. See Verify your e-mail address.

Something not working?

  • “A user already exists with that email address”: you already have an account. Sign in, or set a new password with Forgot your password? Set a new one.
  • The form shows a red message under a field: correct that field and click Register again. Your other entries stay filled in, but you have to type the password and the characters from the picture again.
  • You can't read the characters: reload the page to get a new picture.

Related articles

Need help? Send us a message – you don't need an account for that – or call us on 082 412 6556.

Was this answer helpful?

Related Articles

The DomainsOnline client area at a glanceAfter you sign in, the client area opens on its home page. It shows what you have with us, what … Sign in and sign outIn the DomainsOnline client area you manage your hosting, domains, invoices and tickets. This is how … Forgot your password? Set a new oneIf you can't remember your client area password, you can set a new one yourself. You need access to … Order web hosting step by stepOrdering web hosting takes two steps: Your order (plan, domain and extras) and Checkout (your … Order WordPress hostingWordPress hosting is cPanel hosting for WordPress websites. You order it in the same two steps as …

Powered by WHMCompleteSolution