Sign in and sign out

Getting Started

0 people found this article helpful

In the DomainsOnline client area you manage your hosting, domains, invoices and tickets. This is how you sign in and out.

Video: Sign in and sign out

Watch the video (52 s, with narration) – or follow the steps below.

Sign in

  1. Open domainsonline.co.za/login, or click Sign in at the top right of our website.

  2. Fill in the form:

    1. Email Address – the address you registered with.
    2. Password – click the eye symbol to check what you typed.
    3. Remember Me – tick it only on your own device, never on a shared or public computer.
    4. Click Login.
    Login form with Email Address, Password, Remember Me and the Login button

On a phone the page looks the same, only narrower:

The login page on a phone

Sign out

  1. Click your initials and name at the top right of the client area.

  2. Click Log out at the bottom of the menu.

    The open account menu at the top right with the Log out link

Always sign out when you use a computer that other people use too.

Client area or cPanel?

With DomainsOnline you have two places to sign in, for different jobs:

  • Client area (domainsonline.co.za): orders, invoices, domains, tickets and your account details.
  • cPanel: your website files, e-mail accounts and databases. You open it from the client area with one click – see Log in to cPanel from the client area.

Something not working?

  • Forgot your password: click Forgot Password? above the password field – see Forgot your password? Set a new one.
  • “Login Details Incorrect”: check that you use the right e-mail address and that Caps Lock is off.
  • Still no luck after several tries: wait a little before you try again – after too many wrong attempts the login is blocked for a while to protect your account. See Can't sign in? What to check.

Related articles

Need help? Send us a message – you don't need to be signed in for that – or call us on 082 412 6556.


Was this answer helpful?

Powered by WHMCompleteSolution