Renew a domain

Domains

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A domain stays yours as long as you renew it before its expiry date. You can pay a renewal invoice that is already open, or renew a domain yourself ahead of time.

Video: Renew a domain

Watch the video (1 min 6 s, with narration) – or follow the steps below.

Good to know: with auto-renew on, we renew the domain before it expires and send you the invoice – you only pay it. See Turn automatic renewal on or off.

Pay an open renewal invoice

  1. Click Domains in the menu at the top and click Manage next to the domain.

  2. If an invoice for the domain is open, the Renewal card shows a pay button with the amount: Pay renewal for a renewal invoice, Pay invoice for a new registration or transfer. Click it.

    The Renewal card of a domain with the pay button and the amount
  3. The invoice opens. Pay it with PayFast – see Pay an invoice with PayFast.

Renew ahead of time

  1. Click Domains in the menu at the top.

    1. Tick the box in front of the domain. You can tick several domains.
    2. Click Renew in the bar that appears below the list.
    My domains with one domain ticked and the Renew button in the bar below the list
  2. The page Renew Domain opens. It shows the expiry date of each domain.

    1. Under Available Renewal Periods, choose how long to renew for. The price is shown next to the period, for example 1 Year/s @ R120.00 for a .co.za domain.
    2. Click Add to Cart.
    3. Click View Cart on the right and continue to the checkout.
    The Renew Domain page with the renewal period, the Add to Cart button and the View Cart button
  3. After the checkout you get an invoice. The domain is renewed once it is paid. See Pay an invoice with PayFast.

Something not working?

  • There is no pay button on the Renewal card: no renewal invoice is open for this domain at the moment. Renew it ahead of time as described above, or wait for the invoice if auto-renew is on.
  • The expiry date has already passed: open a ticket straight away and tell us the domain name.

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Need help? Open a ticket or call us on 082 412 6556.


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